Privacy Policy

Company Information:
Words at Work is a trading style of B2B Resources Ltd.
Company Registration No: 03958964
VAT No: 759683859
Registered Office: 1, Royal Terrace, Southend on Sea, Essex SS1 1EA

1. Information We Collect

We collect the information you provide when you request the demo, complete a video brief, make a payment, contact support or use the customer area. This may include your name, email address, business name, website details, project notes and any files you choose to upload.

2. How We Use Your Information

We use your information to deliver the service you requested, manage enquiries and projects, send the demo and follow-up emails, process payments, support customer accounts and improve the Words at Work website and customer journey.

3. Information Sharing

We do not sell your personal information. We may share information with trusted service providers who help us operate the website, take secure payment, send email and deliver the service, where that is necessary for the work you asked us to do.

4. Data Security

We use appropriate technical and organisational measures to protect your information. No online system is completely risk-free, but we take reasonable steps to keep customer and enquiry data secure.

5. Cookies and Analytics

Words at Work uses cookies and analytics tools to understand page visits, demo requests, video engagement and customer-journey steps. This helps us improve the website and the service experience.

6. Your Rights

Under UK data protection law, you may have rights including access to your information, correction of inaccurate data, deletion in some circumstances and objection to certain processing. Contact us through the website if you want to exercise those rights.

7. Retention

We keep enquiry, customer and project records for as long as reasonably necessary to provide the service, maintain business records, resolve disputes and meet legal or tax obligations.

8. Contact

If you have any questions about this policy or how your information is used, please contact Words at Work through the support or consultation routes provided on the website.